Getting Solar Safely

Our Work Practises Ensure We Continue to Safely Supply and Install Solar

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We Can Safely Meet Your Need for Solar

Solar is an essential service and the well-being and health of our customers and employees is our top priority. As a CEC Approved Solar Retailer, SolarBright has work practises that allow us to safely supply and install solar for families and businesses.

clean energy approved

As many families are forced to school their children and work from home, customers will see their electricity consumption and power bills rise dramatically.

Smart families realise that installing solar will protect them from bill shock. We have also noticed that during these uncertainties, solar with batteries are becoming essential items for homeowners who want to achieve secure energy availability.

In order to help our customer’s buy and install solar and keep them safe from COVID-19, SolarBright has working procedures that ensure  there is no need for close contact with our employees. As an essential service we can continue to safely install solar panels and solar batteries.

CONSULTATIONS: Unlike many competitors, we have always offered an obligation free in-home consultation to best understand our customer requirements and during the current time we have suspended this service unless it is absolutely essential In its place we can still do a consultation with you, either on-line or over the phone, at a time convenient for you.

PROPOSAL: After the consultation our team will prepare a tailored solar proposal with the best solar solution that meets your individual needs. This proposal will be emailed to you and your consultant will set up a time to call you and go through it and answer any questions you may have.

SITE INSPECTION: We will call you to organise a site inspection to take photos and inspect the meter box and roof condition. Our employee will maintain physical distancing if the they must interact with you. If a site inspection can’t be done, we will let you know what photos are needed and how to send them to us.

INSTALLATION: When our installers arrive on site they will call you to discuss the installation and confirm any details needed. When the install is complete the installer will call you to let you know. The following day a member of our customer care team will call to discuss the next steps to complete the installation documents.

 

If on occasion our staff need to enter your home, they will call you and let you know so it can be done safely. Sometimes our installers need to access your roof cavity. If they need to come in our staff will:

  • Sanitise their hands before entering your home
  • Wear face masks in the home
  • Practise physical distancing from you.

 

IF YOU OR ANY OF YOUR FAMILY ARE SICK OR ARE IN QUARANTINE!

Please notify us before any scheduled inspection or installation and we will re-schedule for you. Of course, SolarBright will ensure our people attending site are healthy.

 

Download The Information Sheet Here 

Free Consultation

Contact us for more information. With our in-home consultations temporarily unavailable, you can have an obligation free online or phone consultation on a solar panel installation, solar battery, solar inverter, skylights or solar roof ventilation. We are not a call centre so we will not barrage you with calls and emails.

1300 852 622

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Customer Reviews

  • Just wanted to say a huge thank you to you and your team. My skylight is installed and it is SENSATIONAL!!!!!!! Can't believe I have been living without it for all these months...

    LorenHome Owner, Mt Annan

  • Great Experience from start to finish! It was pleasure dealing with Solar Bright from the time of quoting to the finished product. Delivered everything they said they would. Installers were professional, job neat, clean and finished on time. We would definitely recommend anyone who needs solar panels installed!

    Ron & Lillian Dec 2019Sydney

  • After much shopping around and alot of research I commited to getting solar with SolarBright. This was the best decision i made. The team was professional, the install was perfect and quick and the system perform better than promised. I would highly recommend SolarBright to all. In fact all my family is getting solar with them as well.

    Chris T - Dec 2019Cabramatta

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