Need To Make A Warranty Claim?

If you need to make a warranty the SolarBright team is here to help.

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Need To Make A Warranty Claim?

If you need to make warranty claim the SolarBright team is here to help you.

To easiest way to start your warranty claim is to please email support@solarbright.com.au

You will need to supply the following information so we can correctly log your claim:

  • Your Full Contact Details – Name, address, contact number and email
  • Product Type
  • Product Model
  • Date of Purchase
  • Invoice Number
  • Description of the issue or problem and when it occurred
  • Photographs of the product (if possible)

 

Once SolarBright has received your email we will be in touch with you to help resolve your claim.

If you have any questions regarding warranties please contact the team on 1300 852 622.

Free Consultation

Contact us for more information or to organise an obligation free in-home consultation on a solar installation, solar battery, skylights or solar roof ventilation. We are not a call centre so we will not barrage you with calls and emails.

1300 852 622

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Customer Reviews

  • Jordy was brilliant from go to whoa. He really knows his products and didn't pressure us into the priciest option. We were always confident that he was putting our needs before his commission. The installation team was very professional and did a more than tidy job, and Jordy's excellent customer service did not evaporate as can so often be the case with less scrupulous operators. He came by post-installation to run us through the ins and outs of the system and its various user interface and explain ways to get the best possible deal out of energy providers. Thank you, Jordy!!

    Brent & Kate

  • 'Solar Bright sales person Roy was the main reason for installing the solar panels at home, he is a very courteous & patient person, who had professional answers to my queries. The panels were installed 1 week earlier than anticipated. The whole installation was done by the end of the day. The system is working very good. Thanks Roy & all the personnel @ Solar Bright.'

    Maurice

  • I would highly recommend Jordy and the team at SolarBright for all your solar needs. With being local to us and having great reviews online we felt very comfortable with choosing this company to install our panels. they have been amazing to deal with from the very start of the process all the way to months after helping us with dealing with the energy companies to make sure we where happy with our plan and where getting the best deal. We really appreciated the help, thanks Brett H

    Brian HarradinePort Macquarie

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