This is a quick guide to what do you need to know to choose one of the best solar companies. Over the years I have been in the solar industry I have seen many solar companies come and go. It pains me to see families who have systems only a few years old that no longer work due to shoddy installations. Hopefully this article will help you choose one of the best solar providers to achieve a great solar panel and solar battery installation.
In my experience to pick the best solar installer the criteria shown by the best rated solar power companies include: 1) More than 12 years in business. 2) Hundreds of reviews across several review sites ranking above 4.5 out of 5 stars. 3) They own the facility they operate from and have a showroom. 4) They will not design your system and issue a quote without doing an onsite visit before installation. 5) They have industry recognized accreditations and a history of industry awards. 6) They are never the cheapest in the market.
Let’s look at these in a bit more detail.
1. The Best Rated Solar Companies have over 12 Years Experience in Solar Panel Installations
Since 2011 over 700 solar and panel companies have come and gone from the Australian market. This reflects the competitive nature of the market. Choose a solar installation company with a proven record of thousands of installations over at least 12 years. This record demonstrates they are doing the right thing by their customers and provide high quality components and installation services. It ensures your peace of mind in the event of any technical or warranty issues.
If you buy a cheap system from a cheap installer this carries a major risk. They may install hundreds or thousands of these cheap systems. Once the warranty and poor workmanship issues arise after several years, the installer will close their doors, voiding all warranty obligations to the consumer. You will be left as a solar orphan. We have had to replace many of these systems over the years.
2. The Best Solar Providers have Hundreds of Good Reviews
If a solar company has a successful record as described above, they will also have many good reviews against their name. The best rated solar companies have rankings of at least 4.5 out of five stars. They will show many hundreds of reviews on different rating platforms including Google reviews and productreview.com.au.
Yes, reviews can be manipulated. However, if you want to choose the best solar installer take time to read their customer reviews. Each customer writes about their experience in their own voice, and that comes through.
3. A Good Solar Company will Own Their Facility and Have a Showroom.
Not only do the top ranked solar companies demonstrate a long history of success, but this success will also have enabled them to own their showroom, office and warehouse facility. This shows they have solid financial foundations and will be there to support you if needed in the future.
The best solar companies will also have a showroom you can visit to look at and get advice on different solar panels, batteries and products. They will design a system for you that exactly suits your needs rather then give you a cookie cutter one size fits all solar and battery solution.
This is a critical point. Why? Appearances can be deceptive. Some of the large “national” solar companies in Australian run out of low-cost call centres, including some based overseas. They have leased serviced office addresses in state capital cities showing on their web sites. However, they only person you will ever see is a man in a white van who may appear on the day of installation.
If you have any doubts, ask if you can visit their facility and meet their staff. If you can’t, cross them off the list of best solar companies.
4. The Best Solar Panel Installers Will do an On-Site Visit Prior to Install
If a solar company will only quote via email or phone without doing an on-site visit this is an immediate red flag. The best solar installation companies will inspect the site, your roof and meter box, and provide a detailed proposal that lists all work required for the solar and battery installation. This means you will have no nasty “extra” charges on installation day.
Low-cost installers that do not visit prior to install will often spring last minute extra charges on the day they turn up. The installer states they must do extra work not quoted for the install. They may even say you can lose your deposit if you do not accept them, which is totally incorrect and against regulations. I have heard these stories first-hand from customers.
5. Top Ranked Solar Companies Have Industry Accreditations and Awards
A common characteristic of best solar companies is they have the appropriate industry accreditations with a history of receiving industry awards. Accreditations to look for include the NETCC Approved Seller badge. Check they have industry accreditations from leading solar venders such as Sungrow and Tesla.
Every solar installer will say they are a CEC Accredited Solar Installer. Well of course, you must be one to install solar and batteries.
6. The Best Solar Installer is Never the Cheapest.
One of the most expensive parts in a standard 6.6kW solar system installation is the technician on the roof. Safe solar and battery installations with workmanship meeting industry standards will never be the cheapest.
Solar panels and components are now much more regulated by the CEC eliminating the grey import market that once thrived importing 2nd and 3rd rate panels. These days the cheap installers reach a cheap price by cutting corners on the installation. Some even reverse auction each install to a fleet of installers and select the one who bids the lowest install price.
Want the Best Solar Installer?
If you want to choose a best solar installer in NSW, consider SolarBright. SolarBright match these essential criteria to rank as one of the best solar companies.
Over 12 years in business. | 17 years in 2025 with over 17,000 installs – longevity for peace of mind. |
Hundreds of Reviews above 4.5/5. | Over 600 on Google and 500 on productreview.com.au |
Owned facility & showroom. | Company owned facilities with showrooms in Sydney and Port Macquarie. |
On-Site Visit before install. | Obligation free in-home consultations for each customer. |
Industry accreditations & awards. | NETCC Approved Seller, Sungrow Authorised Partner, Powerwall Accredited Installer, EUPD Top PV Brand Installer 2024 & 2023, Top 5 NSW Installer 2024 & 2023, Top Choice Solar Installer 2022. |
The best solar installers are never the cheapest. | SolarBright offers leading solar & battery technology and quality installation services at fair & accessible pricing for customers across NSW. This allows longevity to support customers long term. |